Privacy Policy
This Privacy Policy explains how Examzify ("we", "us", "our") collects, uses, and shares information
when you use our website, mobile apps, and related services (collectively, the "Service").
This Policy is for informational purposes and does not constitute legal advice.
1. Information We Collect
We collect information to operate Examzify, provide personalized exam prep, and improve our products.
The information we collect falls into three main categories:
1.1 Information you provide to us
- Account information: When you create an Examzify account, we collect your email address, password (hashed), and any name
or profile details you choose to provide.
- Purchase and subscription information: When you buy access to courses or subscriptions, we receive information about the product purchased,
the platform used (e.g., App Store, Google Play, website), and transaction identifiers from our
payment providers. We do not store full credit card numbers on our servers.
- Course and usage information: We collect information about the courses and exams you interact with, including practice attempts,
scores, completion status, time spent, favorites, and other study activity.
- Communications: If you contact us by email or through support forms, we collect your contact details and the content
of your message.
1.2 Information collected automatically
When you use Examzify, certain information is collected automatically:
- Device and log data: Information about your device and connection such as IP address, device identifiers, operating
system, app version, language, and basic diagnostic information.
- Usage data: Pages and screens you view, features you use, links you click, in-app events, error reports, and
other interaction data that helps us understand how the Service is used.
- Cookies and similar technologies: On the web, we use cookies and similar technologies to remember your preferences, keep you logged in,
and analyze how visitors use Examzify.
1.3 Information from third parties
- Payment platforms: If you purchase through Apple’s App Store, Google Play, or other platforms, we receive information
related to your subscription status and entitlements from those platforms and from our subscription
management provider (for example, RevenueCat).
- Analytics and advertising partners: We may receive aggregated or pseudonymized information from analytics and advertising partners
that helps us measure performance and improve our Service.
2. How We Use Your Information
We use the information we collect for purposes such as:
- To provide, maintain, and improve the Examzify website and apps.
- To create and manage your account and track your subscription status.
- To personalize content, courses, and recommendations based on your activity.
- To track your practice attempts, scores, progress, and favorites so you can review them later.
- To process purchases and subscriptions, including through third-party platforms.
- To communicate with you about your account, purchases, updates, support requests, and marketing (where permitted).
- To monitor usage, detect, prevent, and respond to security incidents, abuse, or technical issues.
- To comply with legal obligations and enforce our Terms of Use.
3. Legal Bases for Processing (where applicable)
Depending on your location, we may rely on different legal bases to process your information, including:
- Your consent (for example, for certain cookies or marketing communications).
- Performance of a contract (for example, providing access to paid content you purchase).
- Our legitimate interests (for example, improving the Service and preventing fraud).
- Compliance with legal obligations.
4. How We Share Information
We do not sell your personal information. We share information in the following circumstances:
- Service providers: We work with trusted companies that help us operate Examzify, such as hosting providers, analytics
services, customer support tools, email providers, subscription-management platforms (e.g., RevenueCat),
and payment processors (such as Stripe, Apple, or Google). These providers are allowed to use your
information only to perform services on our behalf.
- Payment and app store platforms: When you make purchases, information necessary to complete the transaction is shared with payment
processors and app store platforms in accordance with their own privacy policies.
- Analytics and advertising: We may share limited information with analytics and advertising partners to help us measure usage,
understand our audience, and, where applicable, show relevant ads. This information is often aggregated
or pseudonymized.
- Legal and safety: We may disclose information if we believe it is reasonably necessary to comply with the law, respond
to legal requests, enforce our Terms of Use, protect our rights, property, or safety, or protect users
or the public.
- Business transfers: If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be
transferred as part of that deal, in which case we will take reasonable steps to require the new owner
to honor this Privacy Policy.
5. Cookies and Similar Technologies
Cookies are small text files stored on your device. We use cookies and similar technologies to:
- Keep you signed in and remember your preferences.
- Understand how visitors use Examzify and improve the Service.
- Where applicable, measure the effectiveness of our marketing.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable
cookies, some features of the website may not function properly.
6. Advertising and Analytics
We may use third-party analytics tools (for example, Google Analytics or similar services) to help us
understand how users interact with Examzify. These tools may use cookies or mobile identifiers to collect
information such as pages visited, time spent on pages, and links clicked.
In our mobile apps, we may work with advertising partners (such as Google AdMob or similar networks) to
show ads in some versions of the app. These partners may use device identifiers and usage information to
provide and improve their services, subject to their own privacy policies and your device settings.
You can often limit targeted advertising on mobile devices by adjusting your device settings (for example,
"Limit Ad Tracking" or "Opt out of Ads Personalization").
7. Data Retention
We retain your information for as long as necessary to provide the Service, fulfill the purposes described
in this Policy, and comply with legal obligations. If you delete your account or request deletion, we will
delete or anonymize your personal information, subject to any information we are required or permitted to
keep for legal, accounting, or security reasons.
8. Data Security
We use reasonable technical and organizational measures to help protect your personal information from
unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or
electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, such as the
right to access, correct, delete, or restrict how we use your data.
You can:
- Update certain account information directly in the Examzify app or website.
- Unsubscribe from marketing emails by using the "unsubscribe" link in our messages.
- Contact us at hello@examzify.com to request access to or deletion of your personal information, or to exercise other rights available
to you under applicable law.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Examzify is not directed to children under the age of 13, and we do not knowingly collect personal
information from children under 13. If we become aware that we have collected personal information from a
child under 13, we will take steps to delete that information. If you believe a child has provided us with
personal information, please contact us at hello@examzify.com.
11. International Data Transfers
Our servers and many of our service providers may be located in countries other than your own. By using
Examzify, you understand that your information may be transferred to, stored in, and processed in countries
that may have different data protection rules than your country. Where required by law, we take steps to
ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal,
operational, or regulatory reasons. When we make material changes, we will update the "Last Updated" date
below and may provide additional notice as required by law.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please
contact us at:
Email: hello@examzify.com
Last Updated: November 18, 2025